MS Office 2007 - The Soft Belly of the Beast
Let me jump right into the water and say: Microsoft’s new Office 2007 is a very different product from its predecessors and as such represents a very weak spot in the usually hardened Microsoft armor. This version of Office may start a huge switch-over to OpenOffice and alternatives.
This is the case not because Office 2007 is especially buggy or resource-heavy but because it is an almost complete rewrite. The user-interface and user-experience are completely different from previous versions.
For computer savvy individuals this may be a boon, as it can be fun to learn a new product — however — for IT managers that will have to bear the budgetary burden of retraining entire corps of minimum and medium wage office grunts to use the new version, this is a definite bust.
This, along with the fact that it takes only one copy of Office 2007 and a Visual Basic macro to convert all the Word documents stored in the corporate database into an open (or more open, at least) XML-based format, voids any justification that previously existed to prevent switching an organization to OpenOffice or other alternatives.
To put it simply: “If we have to re-train the entire organization anyway, why not re-train to something that costs us less? Let’s switch to OpenOffice!”
The retraining costs pull the rug from under the last argument a Pro-Microsoft IT manager may use to justify his budget request. The largest part of Total-Cost-of-Ownership for office productivity suites is the training of personnel. If before, one could standardize on Microsoft Office because that is the suite that people came with prior experience for, this is no longer the case — it is a different product, as different from Office 2003 as OpenOffice is, and even more so!
Microsoft’s sales-force are obviously aware of this chink in their armor as I’ve had reports that they are offering free re-training for Israeli government IT departments in exchange for joining as Office 2007 beta-sites. While Microsoft is trying to create a critical mass for Office 2007 not only for this reason but also to bootstrap the usual must-upgrade-to-open-Word-documents cycle, the fact they are doing this during the beta period is indicative that they are aware of their weakness. Usually they wait for the official product release to do this, so to allow those who can’t open a later-version document the chance to buy the product immediately…
The bottom-line is that open-alternative advocates who want to make use of this temporary weakness of Microsoft’s must collaborate now to raise awareness of the alternatives and inspire appreciation of the hidden training costs of upgrading to Office 2007.
Microsoft does not let its guard down very often, it is time for the tides to turn.






